We’re excited to share some big news with you. Today (February 1, 2019), we’re formally launching our plan to expand our business nationally. Hot Steam Carpet Clean was born in Sussex County, grew up here, and will always be a local company. Thanks to the opportunities provided by our wonderful customers, however, we’ve been able to evolve our cleaning processes and grow, and now we’re ready to compete nationally.
We’ll expand through two channels. Mike Dunmyer will continue to own and operate the local company, along with any branches eventually established in D.C., Baltimore and Wilmington. First, however, we will award franchises that will operate our business model outside of this home market with extensive training, coordination and support from our headquarters here in Lewes.
As part of this plan, we’re changing our name to Advanced Degree Carpet Cleaning. We’ve always differentiated ourselves through exceptional expertise, attention to detail and commitment to delivering the best results possible. We believe the name ‘Advanced Degree Carpet Cleaning’ does a better job sending that message. Make no mistake though, we’re still the same company – same ownership, same team, same commitment. We’ll just have a new name.
Doing this places a premium on continuing to perform at the level our customers expect. Our promise has always been that we’ll do everything necessary to elevate everything we clean to its best possible condition. We’re intensely focused on continuing to fulfill that promise. As such, we’ve enhanced our already rigorous internal training and added more testing requirements for our technicians. We’ll continue to use the most thorough cleaning processes in the area and will still follow up after every appointment to make sure you’re 100% satisfied.
As we kick off the next chapter in our growth, we want to thank all of our customers for the support and encouragement they’ve provided over the years. We believe great things come from Sussex County, and we’ll work hard to make everyone proud.