Note: Prior to February 1, 2019, Advanced Degree Carpet Cleaning was known as Hot Steam Carpet Clean. The company has maintained the same ownership, same technicians and same commitment to delivering the best results possible. Only the company name has changed.
Advanced Degree Carpet Cleaning did a great job with my rugs. The house is almost 2 years old and had a lot of traffic with my kids moving in during the 1st year of Covid. They scheduled me within 3 weeks. I only had to move some small items from the floor. They did the rest vacuuming then shampooing the rugs. I was really impressed that the rugs dried that same day. The vacuumed most of the water from the rugs. I would not hesitate to use them again.
Big Shoutout for Advanced Degree Carpet Cleaning! My light maple wood floors were a mess. They were dulled and spotty from briefly using an acrylic product (Mop N Glo). Advanced Degree did a great job in a great way ! The initial estimate by Mike Dunmyer, the owner, was clear, detailed and well priced . Casey the cleaning technician was 110% professional and personally delightful. My whole experience with this home service company was exceptional!
- Gail G.
They were just the best from start to finish. The scheduler and the person who actually cleaned the carpets were both professional and knowledgeable, and very pleasant. We set up a date for service, and I received a reminder a few days before. They called when they were on their way to our house the day of the cleaning and actually said they were running early and would that be okay. Several days later I received a follow up call asking if I was happy with everything. And the answer is: YES. Great carpet cleaning and the cost was reasonable, too. I highly recommend this business!
- Charlie D.
When I tell you they went above and beyond to help me I am not kidding! I tried to do something nice and clean a decent sized rug for my mom myself...never again. This rug has been through the ringer between power washing, being left out to dry, and then being rained on, dragged through the dirt, I mean the list truly goes on and on. Advanced Degree Carpet Cleaning could not have impressed me more. They were extremely Attentive, thorough in finding out exactly what the rug needed and extremely kind and patient in dealing with my frantic self! Their staff was not only early, but also super professional and compassionate in letting me know that "these things happen". I HIGHLY recommend their business and I will never attempt to clean a rug or carpet this size myself ever again. Thank you so much for your help! - A Very Satisfied Customer (and her Mom) :)
- Shyaira D.
Alas, we spilled most of a bottle of red wine on our off-white carpet. Oh my! We tried to blot it up but the stain remained. The company from which we had originally purchased the carpet years ago recommended Advanced Degree Carpet Cleaning. And are we glad they did! Advanced degree sent out a very qualified and pleasant technician, who not only was able to get rid of the wine stain, but was also able to clean out years of grime that had accumulated on our carpet. It now looks like new! And more than that, he was able to eliminate the dirt and grime that had worn into the balcony carpet, making it look light-years better. We cannot recommend them highly enough. They are great.... and the price was very reasonable, much less than we had expected. If you are within their service area and need carpet cleaning, you would be foolish not to use them.
- Franklyn V.
We recently had our foyer painted and it looked immaculate, the only issue was the dull drab carpet on the stairs of our 15 year old house. The carpet took away from the beautiful two story freshly painted entry. Advanced Degree rejuvenated our carpeted stairs and carpet throughout our second floor. They look almost as good as when we build our home 15 years ago! Our carpet has had a tough life: three cats, one dog and raising three children. 100% gone are any "mementos" that the kids, cats, and dog left on the carpet. Casey could not have been more pleasant of a technician. He was thorough and efficient. We can't recommend Advanced Degree enough!
- John M.
What a great experience working with this company! Everyone I spoke with, from getting the original quote to completing the service, was super friendly and accommodating. Everything they cleaned (carpets and sofas) looked amazing when they were finished. Will definitely be using Advanced Degree again and highly recommend them to anyone else in need of professional cleaning.
- Penny S.
Advanced Degree is an excellent company to work with! I'm employed at a condominium in Rehoboth Beach, and hope to use Advanced Degree long into the future. The owner Mike, and his staff are always amazing. Special thanks to Casey, who is a pleasure to be do business with. Thank you guys for all you do!!!
- Olivia B.
I love this company! I researched companies which don't overuse chemicals in their cleaning process, and found these guys. Spoke with the owner and he impressed me with his description of their process -- they use a special light to detect pet urine, if they find a lot they go through a super thorough procedure to address it. Our carpet was SO CLEAN afterwards, and no horrible chemical smell. Price was good as well.
- Denise P.
What a great job! I was not sure if the carpet could be cleaned enough to a really clean look. Wow! was I completely surprised and could not believe my eyes. The carpet was cleaned to a high standard of cleanliness. We will make sure to recommend Advanced Degree Carpet Cleaning to my friends and family. Thank You!
- Othell H.
Casey arrived on time, and cleaned all of our rugs efficiently and courteously. Our rugs now look like new, and they dried within several hours. We previously used this company, and definitely will use it again. Great job!
- John P.
Mike and his team are the best! I have lived in Lewes for over 20 years and have never dealt with a company that has been so attentive and responsive to my needs. I had several area rugs cleaned and my entire 3rd floor, wall - to- wall carpeting. I could not be happier. The crew showed up on time and was very professional and tidy. The owner, Mike then followed up to make sure that I was happy with the work performed. I have already been recommending Advanced Degree Carpet Cleaning to friends and neighbors. I will definitely be using them again! We are lucky to have Mike and his team working in the Lewes area.
- Mike W.
Excellent customer service, polite, knowledgeable cleaners and reasonable price. We had 12 cushions cleaned. They didn't seem dirty but they hadn't been cleaned since new 17 years ago. They look new and bright.
- Susan K.
I have had Advanced Degree clean our carpets annually since 2017. This year was fabulous. We had missed last year due to Covid and they really needed some TLC. Advanced did not disappoint. They look as good as new and ready for another summer at the beach. Thanks for a great professional job well done.
- Patty S.
A young lady Cass and another girl cleaned my grandmas beach rental and it’s never looked this good. Not only did they work hard they were very kind and got the job done perfectly I highly recommend.
- Samantha E.
Thank you once again for a great experience. We are very pleased with the results of our carpet cleaning. Although late to arrive, we received a phone call to advise. The door sleeve used to keep cold air out was impressive and worked quite well. Both Casey and Charlene were very professional and took much pride in their work. Great work ethics too. They both went above and beyond to give their best possible customer service.
Thank you both.
- Anne L.
Advanced Degree sent two women carpet cleaners to clean my carpets and both were polite and got right down to business. They did a thorough job and we are very pleased with the end result. Will definitely use Advanced Degree again. Thank you!
- Jane B.
Advanced Degree sent out two young women to clean the carpets in the finished area of my basement. That included a bedroom, living room, and a full flight of stairs. In addition , they also cleaned the carpet in our motorhome. The workers arrived on time, wore shoe coverings, and were here for over two hours. They did an excellent job in all areas. There was some heavy staining in a few places as well as a recent spill of tomato sauce. I am extremely pleased with the outcome.
- Judy S.
Mike and the entire team at Advanced Degree Carpet Cleaning are professional, prompt and thorough. With two dogs, we often need to avail on their services and have never been disappointed. The prices are reasonable and the clean is so much better than any service provided by competitors. We have Mike on our speed dial list and you should too.
- Rick E.
We bought a house and decided to have the carpets cleaned before our furniture arrived. I spoke to the owner Mike. He was extremely knowledgeable, polite, and was able to answer all of my questions. Josh and Mackenzie arrived on time on the day we scheduled. They were friendly, polite, and did a great job. The previous owners had dogs, so I wasn't sure if we needed to have any urine stains treated. Josh took a blacklight and went thru the entire house looking for spots. Thankfully we only had a few small spots that may or may not have been urine. Josh treated those to make sure (if they were urine) that the cleaning would not cause them to smell again. We also had them clean some area rugs. They put plastic on the floor to protect the hardwood floors underneath. Everything dried pretty fast. It helped having the air conditioning running as well as ceiling fans. The stairs took the longest to dry. The carpets were cleaned on Saturday, and our furniture arrived on Monday. This was good timing. We had a few pieces of furniture in the house. They moved everything except for the bed. We moved the mattress and box spring into the bathroom so they could clean the area around the frame and under the bed. They put plastic under the legs of all of the furniture so the damp carpet wouldn't touch the furniture. We were very happy with the people, the service provided, and the price. We would highly recommend them, especially Josh and Mackenzie!
- Jo Lee M.
We are extremely happy with our clean carpets!! Very professional technicians friendly and helpful. Enjoy!
- Kim B.
We had a great experience with Advance Degree. Had all of our carpets cleaned and they came out looking brand new. Mackenzie and Cassie were right on time, pleasant and professional. Advance was also significantly less expensive than a major competitor. Will be doing business with them again.
- Robert M.
We just moved into a new house and wanted our carpets steam cleaned professionally. Advanced degree already has awesome reviews so I called to inquire and left a voicemail. My call was returned within 30 minutes and the owner Mike listened to my concerns about our carpet and what we wanted to achieve. He thoroughly described their process, and provided me an accurate quote of the cost per room plus any scenarios they may come across once here (black light pet stains). I scheduled our appointment and they called with a reminder, and called day of to let me know they were running late. They arrived at the new time (about one hour after my initial appointment time) and introduced themselves and did a walkthrough with me just like was promised. Josh and Nate were friendly, professional, and thorough in their assessment and work. They worked around my fiancé and I since we're working from home. They were late because the prior appointment needed their three step process in some places, just like we did and it makes sense! They really work the rooms and any trouble spots - especially those identified with a black light upon arrival! Hire this team if you want your carpets cleaned. They are organized, professional, timely (even still!) and friendly. Very happy to provide a glowing review for this local small business. Thank you!
- Sierra B.
Josh was respectable, courteous and hard working when he came to clean my carpets in my beach condo. I had several spots i was hoping would come out and with using 3 of their products on them they came out. My carpets look fabulous. Almost like new and they are 10 years old. These people are the best carpet cleaners I've had in my 10 years here in Lewes, DE.
- Donna B.
Mike and the team, Casey and Josh are really as good as it gets. Thorough, professional, on time, communicative, honest. If I must be corny, these guys put the Pro in professional. I highly recommend. Thanks Mike, Casey, and Josh!
- Ruth L.
On Saturday, 04/03/2020 both Josh and Scott of Advanced Degree Carpet Cleaning came to clean my carpet at my condo. I can't tell you how happy I was with what they did for me. They did an amazing job on my carpet. I have been so embarrassed how my carpet was looking, but no more. If you want an outstanding job done please call this company. I chose this company based on the reviews written in yelp and totally was completely satisfied with what they have done. Pricing was extremely fair. Read the reviews and know you can't do wrong. I am going to recommend them to everyone I know. If you need carpet cleaning, call Advanced Degree Carpet Cleaning.
- Charlotte H.
Great price and customer service! The crew arrived on time, with masks, and were very polite. I asked a few questions, as I'm a curious cat, and they great at providing answers. Don't hesitate just book these guys already! :)
- Eric M.
Advanced Degree Carpet Cleaning cleaned our carpets last year. We were so pleased with their work and work ethic that we scheduled another cleaning. This year we had 3 rooms and 1 upholstered chair cleaned by Advanced Degree. Rose and James did a fantastic job cleaning the carpets and the chair. They were extremely nice and professional as they explained what would be done to our carpet. Our satisfaction seemed to be of upmost importance to them. We will definitely call Advanced Degree again whenever we need our carpets or upholstery cleaned.
- Lisa M.
The Advanced Degree Carpet Cleaning Company recently did a FABULOUS job at my business, PUZZLES, here in Lewes DE. I can but offer a glowing recommendation all round, and would have no hesitation calling them in the future for any carpet cleaning needs, both at work and at home. All of the boxes were checked: great thoroughness and pre-work by Mike, efficiency, "can-do" attitude, customer-orientation and helpfulness of Scott and Dylan (the fantastic and hard-working team assigned to the job), quality of end-result (like new!), and value. The guys clearly knew what they were doing, a distinct contrast to the cheap, mass-market approach provided by most national chains, who are more likely to go through the motions with an aggressive price, more amateur-type crew, and not surprising somewhat lackluster end-results. It's also wonderful to support local small business, and so a hearty and sincere thumbs-up for Advanced Degree Carpet Cleaning! Thank you!
- Tim S.
This service is wonderful. My carpets are builder grade and just awful. Rose and Dylan make them look fabulous. Not only clean, but rejuvenated. Professional and skilled.
- Debra R.
Our first cleaning with ADC and it will not be our last. We used a competitor previously and decided to try them on a suggestion from a friend. Casey took time when I initially called to explain why they were different and better. He was correct on both. Their lead tech Scott and his assistant Dylan explained everything to me and answered all my questions (While I bugged them). They were polite and friendly and their work was OUTSTANDING. Our carpets are worn from 2 full years of rental foot traffic and look almost new after they were done. We had them do throw pillows and sofa cushions also...their process left them clean and smelling fresh. These guys are our new carpet and furniture cleaners! Thank You all again!
- Doug P.
I had a terrible pet urine stain on my white carpet. I was at wits end until I contacted Advanced Degree Carpet Cleaning. They showed up today. They called to say they would be 15 minutes late because of traffic (which is easy to understand here in the Lewes/Rehoboth area. They showed up right when they said they would. What a GREAT job. Every trace of stain is gone. They explained what they were doing and it was quite interesting..... using enzymes and all that. I cant recommend them highly enough.
- Joan D.
I can't say enough about how great this company is! So professional, on time, friendly. I was so stressed out about the degree of 8 yrs of soiled carpet. I was going to tear it out, just couldn't afford to do it right now. I was treated so respectfully, and my the workers that arrived show such lovely compassion for my needs. They have made this carpet look brand new!! Please use this company, you will not be sorry one bit! I'm grateful to them, and thank you
- Holly L.
Excellent response from the owner (Mike) for a quote. Prompt, on-time and courteous cleaning team. I had 2 couches, a chair and a wool rug cleaned. Unfortunately, they do not treat or clean silk oriental rugs so I will need to find another provider for that... but overall, very fair pricing and good service!
- Lori H.
Could not believe the transformation. Dingy to dazzling. Plus, Rose, the technician, was pleasant, informed and a fan of her own company and its products. Would highly recommend!
- Kathy F.
They are sure a 5 star. I will never use another company Scott and Rose were kind and made us feel comfortable in our own home. They are professional!
- Yolanda M.
Wow what a great job!! Just had my carpets and sofas cleaned by Rose and Dillon and they did a spectacular job. Not only were the results way beyond my expectations, but these young techs were respectful, courteous, industrious, and knowledgeable. I have always used Advanced Degree Carpet Cleaning and will continue to do so. Do not waste your time or money on any other carpet cleaning service because you will be throwing your money away.
- Liz R.
Mike and Casey in the office were great to deal with when I called about getting the cushions cleaned on our sofa, loveseat and chair. They were very sensitive to taking care of the fabric, and they kept us posted about when the cleaners were arriving. Rose and Dillon were also very professional when they came out to clean the cushions, and I was impressed that they took the time to explain their cleaning process and make sure the cushions were carefully and thoroughly cleaned. I was also impressed that Mike had provided the cleaners ahead of time with specific instructions and cleaning recommendations, based on what I'd discussed with him.
- Susan B.
The kitchen floor and rugs looks like new, awesome job! Courteous and professional work, I was very happy with the service and results.
- Jodie O.
I highly recommend this company especially in this day and age of companies that are clueless about customer service. 1- On time 2- no hidden cost- 3 accurate estimate for time of job. 1.5 hours 3 rooms. Follow up call next day to make sure everything was ok.
- Johnny V.
Great job! Wonderful employees. Very professional and attention to detail on the job. I hired Advance Degree Carpet Cleaning to clean the stair and upstairs carpeting. They paid close attention to my concerns and took their time to make sure I was happy with the work. I would highly recommend to others.
- Suzanne M.
They showed up on time at the scheduled time. Rose did an excellent job on my carpets Rose took her time and made sure the job was done to perfection!!!!. I will definitely be referring all family members and friends to Advanced Degree Carpet Cleaning. They were very professional. I will be a regular customer FOREVER!!!! Thanks so much for a beautiful job well done!!!
- Sheila R.
I have 15 year old contractor grade carpet that really needs to be replaced. Having survived a couple puppies, an elderly cat, and KIDS, the carpet has seen better days. However, with a high school graduation party quickly coming, we needed a sprucing up. My experience with Advanced Degree was outstanding, start to finish. From the first call where the entire process was explained to me, to cleaning day, and even through invoicing, this company lives and breathes customer service. While there are other, cheaper carpet cleaning companies out there, the quality of service and results of the cleaning were outstanding. I've already given the contract info to two friends. Highly recommend.
- Justin C.
Great service! Awesome cleaning team. Fast and efficient service. Very happy with the work.
- Barry Q.
These guys are the best!! They did a very thorough job cleaning and deodorizing our carpets. They look brand new. We've used the big nationwide carpet cleaning company before and they did an ok job and were in and out in an hour. Scott and Devin from Advanced were here for over 2 hours doing a very thorough pretreatment, raking, and extraction. The carpets look new again!! Highly recommend them.
After our tenants moved out our beautiful home was left in shambles. It was difficult to wrap my mind around the degree of damage that the home sustained. We were in a precarious position with a new tenant moving in 5 days later. Advanced Degree came to the rescue and saved us. If I could give a 100 star review I would. This company is exceptional in all ways. The level of professionalism and commitment to greatness is absolutely amazing. They helped me out of a very difficult situation with short notice and I am extremely grateful. They have a customer for life and I will shout it from the rooftops how wonderful this company is. Prepare to be dazzled!!!!!!!
- Kate P.
We had them come out last spring right before we had our baby. I was able to get a quote on the phone and my appointment for my cleaning was not long after. They were on time, and the job was great. Will definitely use again in the future.
- Staci V.
We've used this company for several years now. Always on time. They do excellent work. Their prices are very reasonable, especially given the quality of the work.
- Christine S.
Excellent service and very professional. They were on time and took time on the spots with the most damage the previous tenants had left behind. Yuri and Rose were very nice, passionate about their jobs, and KNOW what they're talking about, I had no idea what was in our carpet and the solvents and sprays used (which are pet friendly) have specific jobs in dealing with pet smells, stains, and things you track in from outside. I'd refer anyone to them if they'd need their carpets serviced. Thanks again Guys!
- Eric B.
Rose and Dylan are wonderful! My dirty carpets are now better than new! I highly recommend Advanced Degree carpet cleaners.
- Debra R.
We had our carpets and furniture cleaned Friday. Rose and Dylan were right on time which is very important to me. Rose walked us through every step of the process before the cleaning began And afterwards we walked through to make sure there were no other issues. She once again explained the process that they used. They were extremely professional and did a fantastic job. I highly recommend Advanced Degree carpet cleaning I will be sure to use them again !
- Diane K.
Excellent service both in the deliverable and how it was delivered. Rose and Dillon were fantastic! Thank you again! I highly recommend this company.
- Melissa C.
My carpets were a definite challenge for them but they gave 110% percent in making sure they did the best job possible. I am extremely impressed with their commitment to providing great customer satisfaction. They did a great job!
- Maryellen W.
This is the second time I used this company to clean my carpets. Both times the carpets looked like new after the service was performed. The technicians were careful to remove as much moisture as possible during the work. As a result, my carpets dried much faster than I expected. The technicians are affable and knowledgeable, and take pride in their work. I highly recommend this company, and will use it in the future.
- John P.
Used them for carpet deep cleaning on a property I sold. They did a great job. I would hire them again.
- Pat C.
Advanced Degree Carpet Cleaners did the best job of any others that I've used over the last 14 years at my Bethany Beach vacation property. Scott and his teammate explained the process and did a meticulous job of cleaning my carpets. I've used Stanley Steamer and another local firm in the past. Neither did as good a job or took as long to do the GREAT JOB as Advanced Degree Carpet Cleaners. Lastly, Mike - the owner of Advanced Degree Carpet Cleaners called the next day to ask if we were happy with the job. I'd recommend Advanced Degree Carpet Cleaners from now on!
- Gary S.
They did a fabulous job cleaning my office carpet and upholstery. Professional team, and great results!
- Jeanine O.
We recently contaced Advanced Degree to come to our home to clean several rooms of carpeting and six upholstered pieces of furniture. Their cost estimate was very fair; they arrived on time and were very courteous, accommodating and professional. A two person team stayed over four hours and did an excellent job. They also adhered to the estimate and did not try to up sell us on extra services. Would highly recommend this company to family& friends J & E, Ocean View
- John G.
5 stars is not always about a great job done the first time. While the bedrooms came out great, the wetness in the stair wells left an odor. With my uncommon carpet, the team had to return a couple of more times, but Mike was great to work with, made me feel like a valued customer (I hired them once before), communicated quickly and thoroughly, and genuinely wanted my satisfaction. I will hire them again for our next carpet cleaning, too!
- Paul R.
They arrived right on schedule, were very courteous and friendly, even to my dog! They worked efficiently and quickly yet took time to work on problem areas. They did a great job in answering my questions over the phone and gave written instructions to the staff based on my call. Impressive customer service. Technicians Dawn and Urie were very professional. I would highly recommend this company.
- Donna W.
What an amazing company! They scheduled us in quickly and did a fantastic job. Our dog had a few accidents on our carpet and after Advanced Degree came out you would never know as our carpets look brand new! Very professional and trustworthy company. I would highly recommend them for your next carpet cleaning.
- Zeke W.
Amazing experience all times. Owner and staff are 100% professional and courteous and committed to your satisfaction as a client, I recommend highly.
- Kate P.
We made a great choice in picking HOT STEAM CARPET CLEAN. We moved here in August, and alot of pet urine stains in almost all the rooms..it looked hideous! We called Hot Steam Carpet Clean and our carpets look almost new. The 2 young ladies, Dawn and Rose did a fantastic job. Professional, good humoured and very thorough. They explained the process every step of the way. In the future we will only call Hot Steam Carpet Clean for our carpets and will ask for Dawn and Rose. Wonderful young ladies to work with and Mike, their Boss, is a gem of a person and an "Angel in Disguise !"
- Ozzie Z.
I can't put into words how impressive this company is. I was not even going to try and get the carpet cleaned. But after weighing my options I decided to give it a try. Mike and his employees are nothing but great. I was not expecting much luck but I was in for a major surprise. The old Berber carpet came out unbelievable!!!! I would tell anybody looking to get their carpet cleaned to call Hot Steam. They are nothing but the truth.
- Larry F.
Outstanding results from Mike's crew! The carpet was 13+ years old, and a light color and now looks brand new! I could not be more pleased with Hot Steam Carpet Clean, the crew was on time, professional and efficient. From my first inquiry with Mike the owner to the final finished product of 3 levels of sparkling clean carpet was a 5 star experience. I will definitely be a repeat customer. THANK YOU!
- Chris S.
This was my 1st time using Hot Steam Carpet Clean. I previously had the other company, with the yellow vans, clean my carpet. I can not express how much of a better job Hot Steam Carpet Clean did. My carpet looks like it is brand new again. The other company did an okay job, but my carpet always looked like it was dirty again within a week. Dawn and Rose arrived a head of schedule (they called first to make sure it was okay to come earlier) and they were very thorough and made sure I was 100% satisfied. Next time I need my carpet cleaned, I will request Dawn and Rose. Thank you for a JOB EXTREMELY WELL DONE !!
- Robin F.
The crew just left my home where they turned filthy stained carpets into beautiful clean carpets. This was no rush job. They took the time to pretreat and work with each stain until it cleaned up as well as the rest of the carpet. I'm very pleased. The results are far better than those yellow truck people.
- Karl W.
Scott and Rose came out today and cleaned our carpet and area rugs and I must say they did an AMAZING job!! Came when they said they would, were very polite and professional and I would highly recommend them for all your carpet cleaning needs!!
- Andrew T.
The rugs look better than new!!! Thanks so much for a great job!!!
- Ann C.
Amazing job. Aaaaammmmmaaaazinnnng. We had pet stains and an old carpet and it looks brand new.
- Nikki S.
At first I looked up Stanley Steamer not going to lie. Then when the results came up I noticed Hot Steam Carpet Clean creative and funny ad. I personally love a professional company that has the sense of humor and friendliness. So I gave them a call. I spoke to mike on the phone and he was very specific very detailed, knowledgeable, and gave me the facts. I purchased a small home that housed 7 cats spit was a nightmare. Mike gave me a game plan and ball park numbers which is always helpful and I was convinced this company would be the one to take care of my business. On such short notice they were able to come the very next day!! I was not present but my wife had called me millions of time telling me of their hard work. When I did arrive the young man and woman (wish I had caught their names) had showed me all they have done and my next steps to take. I was shocked the photos they gave me were outstanding. Night and day difference in only a couple of hours. I would recommend this company a million times over. Just a big thanks to the Hot Steam Carpet Clean Team!!! If your looking for the absolute best service this is YOUR goto company.
- Noel D.
Great customer service and great crew to work with!
- L. A.
I recently contacted Hot Steam Carpet Clean to inquire about cleaning my carpet and linoleum kitchen floor. Mike promptly called me back and explain the entire process. A cleaning was scheduled for today. Hope and another lady (I'm sorry but I forgot her name) arrived and got right to work. I was very, very pleased with their professionalism and the outcome. I have had my carpet steam cleaned before by another business but Hot Steam Carpet Clean was so much more thorough and effective. They were very respectful and customer friendly, from the time of my first Contact until the completion of the job. I plan on using them again.
- Mary A.
Inexpensive, friendly, and oh so detailed. I used to use the guys in the yellow van. They are twice as expensive for a quarter of the quality. My carpets look brand new. The staff had a great sense of humor and the owner Mike is kind and has a great deal of integrity.
- Shelby D.
Great experience. Showed up on time, fair price, and very thorough job. Mike (the owner) really cares about his customers satisfaction.
- Renee J.
This team was superior... on time, efficient and thorough....highly recommend!
- Kathy S.
Hot Steam team was right on time and left my carpets looking terrific! They were thorough and did an especially good job on high traffic areas. I was impressed with their work and will definitely have them out again! Definitely a five star job.
- Barb F.
Casey and Kevin not only performed with excellence, they brought a great attitude with them.....Very positive, friendly and courteous. The guys just couldn't have done a better job all the way around. I'd recommend them in a heartbeat and intend to do so to my friends and neighbors and also to an organization I belong to called the Greater Lewes Community Village, which supports seniors staying in their homes as long as possible with the help of their volunteers and recommending good vendors for services.
- Richard H.
Wow. What a great experience dealing with Hot Steam Carpet Clean. They cleaned four bedrooms and two large area rugs. One Oriental and one Sisal. They got a bad stain out of the center of our great room rug. Courteous and hard working. Price was great. I will use them again.
- Patricia S.
Great service! They pay attention to every detail. They are way better Stanley steamer.I have used them twice now. And the second time was better than the first time.
- Anthony A.
Did a great job cleaning my sofa. I was really happy with the service they provided -- would highly recommend!
- Joanna C.
These guys are the best! Reasonable cost, excellent service! They really follow up and want you to be satisfied. When we noted that an odor wasn't quite gone after cleaning, they came back several times to keep trying, and finally got it. I really appreciated that they took the time to explain their process and how we might be able to take better care of the carpet going forward. Thanks!
- Katie W.
Fantastic carpet cleaning company. My carpets were dark and had old rusty stains all over. These guys got them out and had the carpet looking new in less than an hour. On time and very professional. Would highly recommend.
- Ariel A.
Great service and their system really works! Couldn't be happier.
- Doannie T.
Totally professional. Would highly recommend. Carpets looked great!
- Mary Lou K.
They did a fantastic job! Made my carpet look brand new. Very thorough and even moved furniture and didn't just go around it.
- Sharon H.
Will only call Mike Dunmyer's team for cleaning and, God forbid, clean-up. Had two 10x12 Chinese Rugs and three levels of stairs cleaned. Second time was to get large stain out of carpet caused by spilled makeup that our 3 year old grandchild smeared.
- Anonymous Angie's List Customer
Just had my sofas and carpets cleaned by Hot Steam today and must say it was worth every penny. I've had my carpets cleaned several times in the past by other companies and they've never looked this good. They look better than the day we moved in over 3 years ago.
- Shelby G.
I hired Hot Steam Carpet Clean to do the carpet cleaning in a rental house that I just moved out of (as per the lease agreement) and of course as usual I waited until last minute to call for an appointment. Because I'm the worst ever. There were not any appointment times available for the crew to come out and do the job before I had to turn in my keys, but after expressing concern over losing my security deposit the owner himself, Mike Dunmyer, came out alone (in a storm) to get the job done for me. What?! I have to repeat that, the OWNER HIMSELF came out to save my security deposit in a severe storm because his crews were entirely booked out! Talk about customer service, theirs is far superior to any other carpet cleaning service I have ever used. The next day when I went to assess the job with the property management company we were both left speechless. The floors had some damage done by the tenant previous to me who had a terrible dog; Mike even got those 4 year old stains out. The carpets looked better than when I initially moved in. Literally they looked brand freaking new, like we almost questioned if he had actually just replaced them instead of cleaning them. It was incredible. The property manager actually ended up asking for his information in the event that she may need his services for any of her other rentals, and I was happy to provide her with it. I hope she does call him again, I can see him saving her a lot of money from having to replace badly soiled carpets. I mean seriously, they looked better than brand new. I had heard Hot Steam Carpet Clean was good, but I couldn't have imagined anyone could be that good. Definitely an ELITE company that I cannot recommend enough.
- Megan C.
Love this company. They provide great, reliable, friendly service and are always prompt. Would recommend them to anybody.
- Christina M.
Great service, showed up on time and did a fantastic job on our carpet. Scott was very courteous and knowledgeable. Would definitely recommend their services.
- James Y.
Mike was very professional and honored every matter! Will use this company again
Looks and smells great guys thanks for awesome service. definitely will be calling again and recommending y'all!
- Victor J.
If you want it done perfectly, this is the company you need.
- Thomas R.
"Mike Dunmeyer is a Carpet Cleaning Magician! He got dried spilled BLACK paint out of my brand new carpet in my Studio. I was very impressed."
- Jeni B.
I've had carpets cleaned several times by different services, but Hot Steam Carpet Clean has blown me away! This is old carpet that has weathered a toddler, two large old dogs and several wine spills. It looks better than when we bought the house! Not only does the carpet look amazing, the staff was polite and courteous and all of our furniture was moved and then returned to its place with risers underneath for air circulation. For the quality of work that was done, I would have happily paid twice as much. I just wish that I had taken before pics so that everyone could appreciate the difference. I highly recommend!
- Katherine M.
Great service! I highly recommend Hot Steam. My ageing carpet had some tough problems, but these guys went straight to work and made my carpet look new again. They explained the process, got it done in a jiffy, and I couldn't be happier! Results are much better than any other carpet service I've tried. I'll definitely have them back!
- Apryl P.
My wife and I were expecting new furniture on Friday. Decided on Wed night to see if we could find a company to clean two 10x13 rugs and 6x5 rug on Thursday. Found Mike on Yelp, sent a message and he worked us in for Thursday afternoon. Less than 24 hours from initial contact. His guys, Scott & Casey were very pleasant, professional and did an excellent job. So much so we asked them to try to clean an old makeup stain, 2x3, in the carpet that we had made worse trying to clean for months. Not only did Casey make it disappear, he cleaned another dark stain without us asking. One that Stanley Steamer was unable to remove a year ago. Bottom line, great job and very reasonable price. We would recommend Mike and his team to anyone!
- Bill & Jill R.
Mark & Casey of Hot Steam Carpet Clean. Thank you for such a great job on our waiting room carpet and sofa! On-time, courteous. professional and WOW..what a difference! Well Done!
As the son of carpet cleaning business in Northern NJ, I have to say I am very impressed with the attention to detail Mike and his crew give to every job. From upholstery cleaning of my twill white sofas to the cream carpets in my children's room, everything HOT Steam cleans returns to NEW! These guys continue to impress each time I use and refer them.
Top notch all around. Save thousand$ and have them clean it!
- Mark C.
What a professional group of people. They came when they said they would come, finished when they said they would be finished. I had carpet and a couple of couches cleaned with excellent results in both. I had an especially difficult odor problem from animals that had lived on the premises before I took over. There is not a trace of it left and I had the carpets cleaned twice before. I would recommend Hot Steam Carpet Clean for anyone needing the service.
- John R.
We've used hot steam several times, super nice, honest and hard working and the results are astonishing! If you have kids or pets keep them on speed dial!!
- Ed S.
I just had my carpets cleaned by Hot Steam carpet clean and I could not be more pleased. They guys were very professional and did a fantastic job. My carpets are not very good and they have brought life back to them. I highly recommend them.
- Kat A.
We recently used Hot Steam to clean two highly traffic areas in our house and they did an outstanding job. The kids loving spilling everything and it was no problem for Hot Steam to make it look brand new. Nothing against Stanley cleaners but I used them last time before I knew about hot steam and now hot steam has my business. Very professional crew, honest pricing, can't say enough!
- Luke B.
We had these people clean our office carpets one day. We closed up, walked out, and came back the next day to a clean floor. We have 4 dogs wandering the office, and they got all signs of animal life out of our carpets for us. We'll have them back again next year to clear out the allergens and spots again.
- Mark R.
Personable staff, clean and methodical in the service call to get the carpets clean. Great job!
Casey and Zack professionally steam cleaned my carpets @ my Dewey Beach, Delaware beach house today. They were friendly, informative, efficient, knowledgable about cleaning my carpets. I even gave them a small tip for making my old carpets look brand new. I will continue to do business with Hot Steam Carpet Clean as the owner (Mike Dunmyer) came by to introduce me to these guys. I give them 5 stars for their excellent work.
- Buddy M.
Casey and [Zac] were very polite and professional. They arrived on time and listened to the concerns we had with our carpeting. Casey and [Zac] worked hard on the areas we asked them to focus on. They just drove away but the carpets look much better than when they arrived! Thanks Mike for getting them here so quickly! Very pleased with Hot Steam Carpet Clean, thanks!
- Colleen B.
Outstanding experience twice with this business. They are prompt, professional and courteous. The technician (Casey Jensen) is an asset. We really appreciate a local business that understands quality customer service and how to deliver on it. We look forward to continued great service from Lewes Hot Steam Carpet Clean!
- Penny A.
I can't speak highly enough about my experience with Hot Steam Carpet Clean. We rented a condo unit in Rehoboth and when we arrived the state of the carpet was so bad we simply could not stay there. The rental agent sent Mike, owner of Hot Steam Carpet Clean who arrived promptly and was simply remarkable. Even though we did not own the property, he listened patiently to what we were experiencing and quickly went to work to remedy the problem. We are now spending the rest of our vacation walking barefoot on the carpet and enjoying the rest of our vacation. Thanks Mike!
- Barbara E.
Very professional job and attention to detail. The rooms we had done look great! We'll use Mike's team next time around, too.
- Jim G.
Ours was the first boat that Mike did!!! He did an outstanding job, and we will recommend him to everyone we know!!!! Next week he is doing the carpets at our home!
- Paula M.
The whole experience was so impressive. Mike quoted me a very fair price. He set up a time at my convenience. Mike and an assistant arrived on time. I have a commercial store with a lot of foot traffic. The process removed carpet marks I thought were there forever. I arrived after an evening meal and found the job done and the floor drying. We were open for business at 8:30 in the morning.
- Roger A.
Hot Steam Carpet Clean showed up exactly like promised and performed exactly like I expected them to do. Did a walk through with the owner and it was nice that the owner was actually present to speak with me and assure me that I could leave my home and my house would be taken care of while the rugs were being cared for. When I returned home, my rugs were beautiful, the chemicals used were not overbearing. It was a pleasant orange odor and the rugs were almost dry a few hours later. Woke up the next day and was so glad I treated myself to Hot Steam Carpet Cleaning. The employees were so careful and kind and working hard not to be an inconvenience. Absolutely the best carpet cleaning service in this area. Treat yourself and you will see what I mean.
- Christine A.
Mike was amazing from start to finish. He gave us a professional estimate, that we thought was very fair. Two employees were out sick the day we were scheduled for cleaning, so he did the job himself. The actual cleaning far exceeded our expectations. The time and attention to detail were amazing. Our carpets truly look new!!! I would HIGHLY recommend this business and Mike to anyone! Trustworthy, dependable, excellent service!
- Karen T.
WOW! What a great job Mike & his helper did on our carpet. He went out of the way (over 40-miles) to come to our home, and he preformed magic on old pet stains, and the ground-in dirty high traffic areas. We were almost ready to spend thousands to replace our 10-year old Berber carpet, until I found Mikes web site. Our carpet looks & smells like new again. HIGHLY RECOMMENDED. Thanks Mike.
- Dave H.
THE ALL CAPS IS ON PURPOSE THIS IS THE HAGAN DAZ OF CARPET CLEANING IN THE LEWES / REHOBOTH BEACH AREA.PROMPT INITIAL CONTACT, ALL APPOINTMENTS AND FOLLOW UPS MADE EXACTLY AS PROMISED. MIKE'S WORK IS OVER THE TOP .HIS PROFESSIONALISM AND ATTENTION TO DETAIL ARE EXTRAORDINARY. MIKE 'GETS IT" LIKE FEW PEOPLE DO. I CAN TELL YOU NOW IT IS A FEW PENNYS MORE THAN OTHERS BUT I CAN ALSO TELL YOU IT IS WELL WORTH EVERY PENNY. YOUR PARENTS TOLD YOU THAT YOU GET WHAT YOU PAY FOR. IN THIS CASE, YOU GET MORE. GET IT DONE RIGHT THE FIRST TIME.HIRE HOT STEAM CARPET CLEANING .
- Dennis D.
I highly recommend 'Hot Steam Carpet Clean' to take great care of your carpets ! I hired Mike Dunmyer (owner) to clean my beach house carpets early May '14. I have over 1,500 square feet of carpet and he gave me an amazing low price. Then, 3 weeks later (May 21st) I needed him to come back on short notice and re-steam clean all of my carpets again, BECAUSE I ACCIDENTLY RENTED MY PLACE TO SOME COLLEGE YAHOO'S AND THEY TRACKED TOO MUCH SAND INTO MY HOUSE IN DEWEY BEACH. There was red wine and pepsi all over my living room carpet. Mike was eager to do this lengthy job again and offered me a cheaper price (2nd time around). He explains the work he does to me, he's thorough, he's very professional, and he's fair, and is a very friendly. I will DEFINITELY hire 'Hot Steam Carpet Cleaning' again next year to clean my carpets. I would give him an 'A+' for his carpet cleaning ability.
I had my Condo carpets cleaned last week and I was so pleased with the professionalism of the company owner, Mike, that I wanted to write a review. First, Mike gave me an immediate appointment at my convenience. Then he showed up on time which is amazing for most companies. The quality of the carpet cleaning was exceptional. He was able to completely remove a stain that I tried to remove for a long time. My carpets look as if they are new. The pricing was very reasonable. Thanks Mike for a job very well done, I will highly recommend you to my neighbors and friends. You are a magician in removing carpet stains.
Had a emergency pet accident today..
Called Mike and He was over within an hour.. Excellent service.. Thanks so much!!!
Mike came in and cleaned a sofa, overstuffed chair, and an ottoman that were 10 years old and in a home with 4 dogs and 2 cats. Excellent job. Nothing is going to make them look like new, I knew going in; but, they were noticeably cleaner and smelled a whole lot better. Great job and worth every penny!
- Anthony D.
Since the begining this company was expierenced and professional. They cleaned my carpets and they look & smell great! And they cleaned my sofa which had urine from my baby and it was defiantly a project to get the smell out; and its gone! I will defiantly use them again and the price is fair. All charges were discussed on the phone and no hidden charges were added when they were there.
- June L.
Mike steamed my carpet today and I am very pleased with the results! I hadn't had it done since Luca (my puppy) arrived…He's now 2! Along with the occasional other guest dogs, the carpet had taken a beating! It now smells so nice and was dry in nearly 1 hour, I highly recommend this service. Was also affordable!
I used these guys a few months back and would use them again. Showed up on time and very friendly. Not to mention they did a great job.
Showed up on time and did a wonderful job. Smells great! Would use again.
This was my best carpet cleaning experience yet. Don was prompt and professional, and the carpets looked gorgeous when he left. I'll definitely use him again the next time around.
Great job. Showed up on time and our carpets looked and smelled great. My pet stains were removed and I will use Hot Stream Carpet Cleaning again.
- Gail and Joseph
Hot Steam Carpet Clean did an excellent job in a timely manner, cleaned rugs and sofa, house smells great, all look like new, guys arrived early - what a surprise, were courteous and friendly.
- Bill and Donna
Great, friendly service! Carpet looks fabulous!
I found this company to be top notch and extremely professional and very thorough. I happen to see the truck and obtained a business card. That afternoon I called and they came over in 2 hours and did a fantastic job. The carpets look and feel brand new. This company is the best. thank you and see you soon to clean the tile.
They were polite, on time, incredibly thorough, and very affordable. I couldn't have gone with a better company.
I have 2 dogs, one old and one a puppy, and 2 young kids. My carpets had seen it all plus some - we had pet stains, spills, even hot glue and nail polish stains!. Hot Steam brought them back better than I could have ever hoped for and they smelled wonderful. We will definitely make having our carpets cleaned by Hot Steam an annual must do. Great results and a very good value.
They were excellent, they came on time. They were prompt, professional, courteous and the carpet looked outstanding. The price was great.