Casey and Kevin not only performed with excellence, they brought a great attitude with them.....Very positive, friendly and courteous. The guys just couldn't have done a better job all the way around. I'd recommend them in a heartbeat and intend to do so to my friends and neighbors and also to an organization I belong to called the Greater Lewes Community Village, which supports seniors staying in their homes as long as possible with the help of their volunteers and recommending good vendors for services.
- Richard H.
Wow. What a great experience dealing with Hot Steam Carpet Clean. They cleaned four bedrooms and two large area rugs. One Oriental and one Sisal. They got a bad stain out of the center of our great room rug. Courteous and hard working. Price was great. I will use them again.
- Patricia S.
They did a fantastic job! Made my carpet look brand new. Very thorough and even moved furniture and didn't just go around it.
- Sharon H.
Will only call Mike Dunmyer's team for cleaning and, God forbid, clean-up. Had two 10x12 Chinese Rugs and three levels of stairs cleaned. Second time was to get large stain out of carpet caused by spilled makeup that our 3 year old grandchild smeared.
- Anonymous Angie's List Customer
Great service, showed up on time and did a fantastic job on our carpet. Scott was very courteous and knowledgeable. Would definitely recommend their services.
- James Y.
Just had my sofas and carpets cleaned by Hot Steam today and must say it was worth every penny. I've had my carpets cleaned several times in the past by other companies and they've never looked this good. They look better than the day we moved in over 3 years ago.
- Shelby G.
I hired Hot Steam Carpet Clean to do the carpet cleaning in a rental house that I just moved out of (as per the lease agreement) and of course as usual I waited until last minute to call for an appointment. Because I'm the worst ever. There were not any appointment times available for the crew to come out and do the job before I had to turn in my keys, but after expressing concern over losing my security deposit the owner himself, Mike Dunmyer, came out alone (in a storm) to get the job done for me. What?! I have to repeat that, the OWNER HIMSELF came out to save my security deposit in a severe storm because his crews were entirely booked out! Talk about customer service, theirs is far superior to any other carpet cleaning service I have ever used. The next day when I went to assess the job with the property management company we were both left speechless. The floors had some damage done by the tenant previous to me who had a terrible dog; Mike even got those 4 year old stains out. The carpets looked better than when I initially moved in. Literally they looked brand freaking new, like we almost questioned if he had actually just replaced them instead of cleaning them. It was incredible. The property manager actually ended up asking for his information in the event that she may need his services for any of her other rentals, and I was happy to provide her with it. I hope she does call him again, I can see him saving her a lot of money from having to replace badly soiled carpets. I mean seriously, they looked better than brand new. I had heard Hot Steam Carpet Clean was good, but I couldn't have imagined anyone could be that good. Definitely an ELITE company that I cannot recommend enough.
- Megan C.
"Mike Dunmeyer is a Carpet Cleaning Magician! He got dried spilled BLACK paint out of my brand new carpet in my Studio. I was very impressed."
- Jeni B.
I've had carpets cleaned several times by different services, but Hot Steam Carpet Clean has blown me away! This is old carpet that has weathered a toddler, two large old dogs and several wine spills. It looks better than when we bought the house! Not only does the carpet look amazing, the staff was polite and courteous and all of our furniture was moved and then returned to its place with risers underneath for air circulation. For the quality of work that was done, I would have happily paid twice as much. I just wish that I had taken before pics so that everyone could appreciate the difference. I highly recommend!
- Katherine M.
Great service! I highly recommend Hot Steam. My ageing carpet had some tough problems, but these guys went straight to work and made my carpet look new again. They explained the process, got it done in a jiffy, and I couldn't be happier! Results are much better than any other carpet service I've tried. I'll definitely have them back!
- Apryl P.
My wife and I were expecting new furniture on Friday. Decided on Wed night to see if we could find a company to clean two 10x13 rugs and 6x5 rug on Thursday. Found Mike on Yelp, sent a message and he worked us in for Thursday afternoon. Less than 24 hours from initial contact. His guys, Scott & Casey were very pleasant, professional and did an excellent job. So much so we asked them to try to clean an old makeup stain, 2x3, in the carpet that we had made worse trying to clean for months. Not only did Casey make it disappear, he cleaned another dark stain without us asking. One that Stanley Steamer was unable to remove a year ago. Bottom line, great job and very reasonable price. We would recommend Mike and his team to anyone!
- Bill & Jill R.
Mark & Casey of Hot Steam Carpet Clean. Thank you for such a great job on our waiting room carpet and sofa! On-time, courteous. professional and WOW..what a difference! Well Done!
As the son of carpet cleaning business in Northern NJ, I have to say I am very impressed with the attention to detail Mike and his crew give to every job. From upholstery cleaning of my twill white sofas to the cream carpets in my children's room, everything HOT Steam cleans returns to NEW! These guys continue to impress each time I use and refer them.
Top notch all around. Save thousand$ and have them clean it!
- Mark C.
What a professional group of people. They came when they said they would come, finished when they said they would be finished. I had carpet and a couple of couches cleaned with excellent results in both. I had an especially difficult odor problem from animals that had lived on the premises before I took over. There is not a trace of it left and I had the carpets cleaned twice before. I would recommend Hot Steam Carpet Clean for anyone needing the service.
- John R.
We've used hot steam several times, super nice, honest and hard working and the results are astonishing! If you have kids or pets keep them on speed dial!!
- Ed S.
I just had my carpets cleaned by Hot Steam carpet clean and I could not be more pleased. They guys were very professional and did a fantastic job. My carpets are not very good and they have brought life back to them. I highly recommend them.
- Kat A.
We recently used Hot Steam to clean two highly traffic areas in our house and they did an outstanding job. The kids loving spilling everything and it was no problem for Hot Steam to make it look brand new. Nothing against Stanley cleaners but I used them last time before I knew about hot steam and now hot steam has my business. Very professional crew, honest pricing, can't say enough!
- Luke B.
We had these people clean our office carpets one day. We closed up, walked out, and came back the next day to a clean floor. We have 4 dogs wandering the office, and they got all signs of animal life out of our carpets for us. We'll have them back again next year to clear out the allergens and spots again.
- Mark R.
Personable staff, clean and methodical in the service call to get the carpets clean. Great job!
Casey and Zack professionally steam cleaned my carpets @ my Dewey Beach, Delaware beach house today. They were friendly, informative, efficient, knowledgable about cleaning my carpets. I even gave them a small tip for making my old carpets look brand new. I will continue to do business with Hot Steam Carpet Clean as the owner (Mike Dunmyer) came by to introduce me to these guys. I give them 5 stars for their excellent work.
- Buddy M.
Casey and [Zac] were very polite and professional. They arrived on time and listened to the concerns we had with our carpeting. Casey and [Zac] worked hard on the areas we asked them to focus on. They just drove away but the carpets look much better than when they arrived! Thanks Mike for getting them here so quickly! Very pleased with Hot Steam Carpet Clean, thanks!
- Colleen B.
Outstanding experience twice with this business. They are prompt, professional and courteous. The technician (Casey Jensen) is an asset. We really appreciate a local business that understands quality customer service and how to deliver on it. We look forward to continued great service from Lewes Hot Steam Carpet Clean!
- Penny A.
I can't speak highly enough about my experience with Hot Steam Carpet Clean. We rented a condo unit in Rehoboth and when we arrived the state of the carpet was so bad we simply could not stay there. The rental agent sent Mike, owner of Hot Steam Carpet Clean who arrived promptly and was simply remarkable. Even though we did not own the property, he listened patiently to what we were experiencing and quickly went to work to remedy the problem. We are now spending the rest of our vacation walking barefoot on the carpet and enjoying the rest of our vacation. Thanks Mike!
- Barbara E.
Very professional job and attention to detail. The rooms we had done look great! We'll use Mike's team next time around, too.
- Jim G.
Ours was the first boat that Mike did!!! He did an outstanding job, and we will recommend him to everyone we know!!!! Next week he is doing the carpets at our home!
- Paula M.
The whole experience was so impressive. Mike quoted me a very fair price. He set up a time at my convenience. Mike and an assistant arrived on time. I have a commercial store with a lot of foot traffic. The process removed carpet marks I thought were there forever. I arrived after an evening meal and found the job done and the floor drying. We were open for business at 8:30 in the morning.
- Roger A.
Hot Steam Carpet Clean showed up exactly like promised and performed exactly like I expected them to do. Did a walk through with the owner and it was nice that the owner was actually present to speak with me and assure me that I could leave my home and my house would be taken care of while the rugs were being cared for. When I returned home, my rugs were beautiful, the chemicals used were not overbearing. It was a pleasant orange odor and the rugs were almost dry a few hours later. Woke up the next day and was so glad I treated myself to Hot Steam Carpet Cleaning. The employees were so careful and kind and working hard not to be an inconvenience. Absolutely the best carpet cleaning service in this area. Treat yourself and you will see what I mean.
- Christine A.
Mike was amazing from start to finish. He gave us a professional estimate, that we thought was very fair. Two employees were out sick the day we were scheduled for cleaning, so he did the job himself. The actual cleaning far exceeded our expectations. The time and attention to detail were amazing. Our carpets truly look new!!! I would HIGHLY recommend this business and Mike to anyone! Trustworthy, dependable, excellent service!
- Karen T.
WOW! What a great job Mike & his helper did on our carpet. He went out of the way (over 40-miles) to come to our home, and he preformed magic on old pet stains, and the ground-in dirty high traffic areas. We were almost ready to spend thousands to replace our 10-year old Berber carpet, until I found Mikes web site. Our carpet looks & smells like new again. HIGHLY RECOMMENDED. Thanks Mike.
- Dave H.
THE ALL CAPS IS ON PURPOSE THIS IS THE HAGAN DAZ OF CARPET CLEANING IN THE LEWES / REHOBOTH BEACH AREA.PROMPT INITIAL CONTACT, ALL APPOINTMENTS AND FOLLOW UPS MADE EXACTLY AS PROMISED. MIKE'S WORK IS OVER THE TOP .HIS PROFESSIONALISM AND ATTENTION TO DETAIL ARE EXTRAORDINARY. MIKE 'GETS IT" LIKE FEW PEOPLE DO. I CAN TELL YOU NOW IT IS A FEW PENNYS MORE THAN OTHERS BUT I CAN ALSO TELL YOU IT IS WELL WORTH EVERY PENNY. YOUR PARENTS TOLD YOU THAT YOU GET WHAT YOU PAY FOR. IN THIS CASE, YOU GET MORE. GET IT DONE RIGHT THE FIRST TIME.HIRE HOT STEAM CARPET CLEANING .
- Dennis D.
I highly recommend 'Hot Steam Carpet Clean' to take great care of your carpets ! I hired Mike Dunmyer (owner) to clean my beach house carpets early May '14. I have over 1,500 square feet of carpet and he gave me an amazing low price. Then, 3 weeks later (May 21st) I needed him to come back on short notice and re-steam clean all of my carpets again, BECAUSE I ACCIDENTLY RENTED MY PLACE TO SOME COLLEGE YAHOO'S AND THEY TRACKED TOO MUCH SAND INTO MY HOUSE IN DEWEY BEACH. There was red wine and pepsi all over my living room carpet. Mike was eager to do this lengthy job again and offered me a cheaper price (2nd time around). He explains the work he does to me, he's thorough, he's very professional, and he's fair, and is a very friendly. I will DEFINITELY hire 'Hot Steam Carpet Cleaning' again next year to clean my carpets. I would give him an 'A+' for his carpet cleaning ability.
I had my Condo carpets cleaned last week and I was so pleased with the professionalism of the company owner, Mike, that I wanted to write a review. First, Mike gave me an immediate appointment at my convenience. Then he showed up on time which is amazing for most companies. The quality of the carpet cleaning was exceptional. He was able to completely remove a stain that I tried to remove for a long time. My carpets look as if they are new. The pricing was very reasonable. Thanks Mike for a job very well done, I will highly recommend you to my neighbors and friends. You are a magician in removing carpet stains.
Had a emergency pet accident today..
Called Mike and He was over within an hour.. Excellent service.. Thanks so much!!!
Mike steamed my carpet today and I am very pleased with the results! I hadn't had it done since Luca (my puppy) arrived…He's now 2! Along with the occasional other guest dogs, the carpet had taken a beating! It now smells so nice and was dry in nearly 1 hour, I highly recommend this service. Was also affordable!
I used these guys a few months back and would use them again. Showed up on time and very friendly. Not to mention they did a great job.
Showed up on time and did a wonderful job. Smells great! Would use again.
This was my best carpet cleaning experience yet. Don was prompt and professional, and the carpets looked gorgeous when he left. I'll definitely use him again the next time around.
Great job. Showed up on time and our carpets looked and smelled great. My pet stains were removed and I will use Hot Stream Carpet Cleaning again.
- Gail and Joseph
Hot Steam Carpet Clean did an excellent job in a timely manner, cleaned rugs and sofa, house smells great, all look like new, guys arrived early - what a surprise, were courteous and friendly.
- Bill and Donna
Great, friendly service! Carpet looks fabulous!
I found this company to be top notch and extremely professional and very thorough. I happen to see the truck and obtained a business card. That afternoon I called and they came over in 2 hours and did a fantastic job. The carpets look and feel brand new. This company is the best. thank you and see you soon to clean the tile.
They were polite, on time, incredibly thorough, and very affordable. I couldn't have gone with a better company.
I have 2 dogs, one old and one a puppy, and 2 young kids. My carpets had seen it all plus some - we had pet stains, spills, even hot glue and nail polish stains!. Hot Steam brought them back better than I could have ever hoped for and they smelled wonderful. We will definitely make having our carpets cleaned by Hot Steam an annual must do. Great results and a very good value.
They were excellent, they came on time. They were prompt, professional, courteous and the carpet looked outstanding. The price was great.